Crypto Customer Service Representative

22 hours ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSupport Full time $45,000 - $65,000
Job Role Overview

The ideal candidate will have a strong background in customer support and be proficient in both Dutch and English. They should have experience working with customers via live chats, CRM systems, and possess analytical skills.

Key Responsibilities
  • Deliver exceptional customer service through effective communication and issue resolution.
  • Develop lasting relationships with customers by understanding their needs and providing personalized support.
  • Maintain accurate records and adhere to team performance metrics.
  • Stay up-to-date with the latest technological advancements and industry trends.
  • Ensure secure handling of sensitive customer information.
Requirements
  • Dutch and English B2 communication skills.
  • A minimum of 6 months' experience in customer support.
  • Background in trading, investments, or blockchain.
  • Experience providing live chat support.
  • Familiarity with CRM systems.
  • Analytical and problem-solving skills.
  • Positive attitude and reliability.


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