Network Security Specialist
2 weeks ago
About TaskUs
We are a next-generation customer experience provider, serving fast-growing technology companies through our cloud-based infrastructure.
Our mission is to empower our clients to represent, protect, and grow their brands. We achieve this by leveraging cutting-edge technologies and fostering a culture of innovation and collaboration.
Job Description:
The Security Operations Center Analyst role is responsible for detecting and investigating security events on the TaskUs global network, endpoints, and cloud environments.
This involves developing and implementing security monitoring and response processes, hunting for suspicious activities and anomalies, and participating in containment during security incidents.
Key Responsibilities:
- Development of security monitoring and response processes
- Hunting for suspicious activities and anomalies from various data sources
- Follow-up on crisis communication plans for security incidents
- Communication with data asset owners for business response plans
- Support compliance audits (client and regulatory standard audits)
- Maintenance of SOC team performance metrics (SLAs and KPIs)
- Contribution to the effectiveness of SOC processes
- Participation in containment during security incidents
- Tuning existing use cases to improve accuracy
- Basic knowledge of malware analysis
Required Qualifications:
- Familiarity with system logs and what it means
- Enthusiasm and interest in Information Security
- Excellent customer service skills with the ability to communicate effectively with both technical and non-technical stakeholders
- Preferred hands-on experience in Security Operations Center
- 2+ years working in Information Security field or education in place of experience
- Experience with SOC team and processes
- Knowledge and experience in SOC best practices
- Strong knowledge of SIEM and EDR monitoring incident management
- Knowledge in Firewall monitoring and incident management
- Knowledge in Cloud monitoring incident monitoring
- Knowledge in monitoring DLP alerts
- Has technical foundations on network technologies, Windows and Linux operating systems, Web application technologies, and Cloud technology
- Knowledge in Threat Hunting and Forensic Analysis
- Risk Management skills
- Vulnerability Management skills is a plus
- Great attention to details, curious, and inquisitive
- Team player
- Technical writing skill is a PLUS
- Experience in leading a team, Lead role is a PLUS.
Education / Certifications:
- Bachelor's degree in IT or related fields (preferred, not required)
- Information Security related certifications is a plus
Work Location / Work Schedule / Travel:
- Currently work-from-home
- Amenable to work onsite if needed
- Must be willing to work rotational shifts, 24/7
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