Business Intelligence Analyst

6 days ago


Quezon City, National Capital Region, Philippines Cognizant Full time
Role Overview

We are seeking a highly skilled Business Intelligence Analyst to join our team at Cognizant. As a Business Intelligence Analyst, you will be responsible for supporting the needs of our Global Sales Organization through management of commissions systems and reporting.

Key Responsibilities
  • Triage, investigate, and resolve issues and close tickets submitted through our helpdesk working with cross-functional teams, including Sales, Finance, and BI teams to ensure timely and accurate reporting of attainment.
  • Perform participant audit in Callidus to ensure Participant Data matches Workday accurately.
  • Participate in UAT during the year to ensure systems are configured based on Sales Credit rules.
  • Perform Attainment/Achievement and Payout audits to ensure Sales Participant is receiving sales attainment as intended based on Sales Crediting Rules, Comp System configuration on bonus calculation is accurate and policies are being applied as per General Terms and Conditions.
  • Technical support for internal workflow applications and sales tools (e.g., Salesforce, PLX, etc.) and ad-hoc analytics requests.
  • Troubleshoot, escalate, and respond to support requests.
  • Calculate the attainment at the end of every quarter and submit it to payroll.


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