Game Operations Specialist

6 days ago


Manila, National Capital Region, Philippines 5SEASONS IT SOLUTIONS INC. Full time

At 5SEASONS IT SOLUTIONS INC., we are seeking a skilled Game Operations Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and ensuring the smooth operation of our gaming machines.

Key Responsibilities:
  • Customer Support: Assist customers with gaming queries, troubleshoot issues, and provide guidance on game rules and strategies.
  • Gaming Machine Maintenance: Ensure gaming machines and equipment are in good working condition, perform routine checks, and report any technical issues to the Acting Head or Immediate Superior.
  • Inventory Management: Manage inventory of gaming equipment and supplies, and coordinate with the marketing team to promote events and engage the gaming community.
  • Data Analysis: Provide insights and recommendations to improve the gaming experience, test and evaluate new games and equipment, and maintain accurate records of equipment usage and customer interactions.

The successful candidate will be a team player with excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.



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