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Incoming Call Agent

2 weeks ago

Angeles City, Central Luzon, Philippines Quantum Sourcing Full time

Why Join Our Team?

At Work Services, we offer a dynamic and supportive work environment where you can grow and develop your skills. As a customer-focused organization, we prioritize our employees' happiness and well-being.

Job Details

We are seeking a dedicated and customer-centric Incoming Call Agent to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong ability to communicate effectively.

Main Responsibilities

  • Handle customer inquiries via phone and email in a professional and courteous manner.
  • Work collaboratively with colleagues to resolve customer issues and find effective solutions.
  • Enter customer data accurately into various platforms to maintain up-to-date records.

Essential Skills and Qualifications

To succeed in this role, you must possess excellent phone etiquette, strong communication skills, and the ability to work effectively in a team environment.