Enterprise Implementation Manager

5 days ago


Manila, National Capital Region, Philippines Five9 Philippines Inc. Full time
Job Description

This is an exciting opportunity for a talented Senior Platform Configuration Engineer to join Five9 Philippines Inc.'s Professional Services team. As a key contributor, you will be responsible for designing and implementing cloud contact center solutions that meet our clients' evolving needs, while maintaining a strong focus on customer satisfaction and success.

You will collaborate closely with our team members, including Supervisors, Project Leaders, and colleagues, to ensure effective communication and successful project delivery. Your advanced technical skills and ability to articulate complex concepts will be valuable assets in this role.

Key Skills:
  • Demonstrates advanced technical skills and knowledge of cloud contact center solutions.
  • Able to provide customers with best practices and recommendations for managing their call centers in a consultative manner.
  • Exceptional communication and presentation skills, with the ability to engage with both technical and non-technical stakeholders.


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