
Commercial Insurance Expert
9 hours ago
This position is ideal for a motivated and experienced insurance professional seeking a challenging opportunity to excel in the commercial lines field.
The successful candidate will be responsible for serving as a key team member in our Commercial Lines Department, educating current clients and attracting new ones. This includes providing proposals for agency producers, quoting policies with top-rated carriers, and maintaining up-to-date knowledge of products and markets.
- Serve as a key team member in the Commercial Lines Department, including educating current clients and attracting new ones.
- Provide proposals for agency producers, quote policies with top-rated carriers, and maintain up-to-date knowledge of products and markets.
- Focus on client retention and sales growth by cross-selling and expanding existing accounts.
- Service existing clients through various channels, including in-person, email, and phone, by preparing renewals, remarketing accounts, processing claims, and making policy changes.
- Quote and issue new policies, manage Certificates of Insurance (COI), Evidence of Property Insurance (EOP), and Homeowners Insurance documentation.
- 5-7 years of experience in Commercial Lines Insurance.
- Strong understanding of Property & Casualty (P&C) insurance policies, coverages, and products.
- Familiarity with the operations of an Independent Insurance Agency.
- Knowledge of quoting policies with major carriers.
- Excellent spoken and written English skills, experience handling customer inquiries, policy changes, and claims assistance.
- Ability to professionally manage and respond to phone calls and emails, strong listening skills, and ability to handle objections or concerns effectively.
- Ability to recognize opportunities for cross-selling or upselling policies, persuasive communication skills to offer additional products where appropriate.
- Ability to manage COI, EOP, and Homeowners Insurance documentation, experience with remarketing logs and tracking renewals, proficiency in processing claims, renewals, and policy modifications.
- Experience with agency management systems, office software, and quoting platforms.
- Ability to accurately process multiple tasks under deadlines, strong attention to detail to ensure quality and compliance.
- Ability to work independently while ensuring alignment with company SLAs.
- Strong problem-solving skills, ability to handle complex insurance issues, maintain a professional demeanor in all interactions, proactive approach to learning and adapting to new tasks.
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