E-Commerce Operations Specialist

3 days ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time

We're seeking a highly detail-oriented E-Commerce Operations Associate to ensure seamless order fulfillment, inventory management, and customer satisfaction.

Key Responsibilities:
  • Order & Customer Management: Process orders efficiently, ensure timely delivery, and handle customer inquiries.
  • Delivery Tracking: Monitor shipments, coordinate with couriers, and resolve delivery concerns.
  • Inventory Management: Maintain stock accuracy, minimize expired/damaged products, and ensure timely replenishment.
  • Safety & Compliance: Follow quality standards, enforce security policies, and uphold operational procedures.
  • Cross-Department Coordination: Work closely with other teams to optimize operations.

The ideal candidate will possess strong communication, organizational, and problem-solving skills, as well as the ability to work effectively in a team environment. A bachelor's degree in any field is preferred.



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