Fostering Stronger Communities through Engagement

1 day ago

Lipa City, Calabarzon, Philippines beBeeCommunity Full time ₱60,000 - ₱90,000
Community Engagement Manager Job Description

The Community Engagement Manager plays a vital role in fostering engagement communication strategies to promote seamless collaboration with stakeholders from all levels of the organization.

This includes promoting relevant and adaptable strategies to lead, coordinate, and monitor the communication with community members.

  • Develop and implement effective community engagement plans to build and maintain a large, engaged community.
  • Liaise with technology development, delivery, and marketing departments as community stakeholders to provide requirements and follow-up on deliveries.
  • Set and manage community member expectations while actively working to improve the community experience.
  • Follow sourcing strategy to reach project targets based on past data and research.
  • Perform root cause analysis for community escalations and propose corrective actions.
  • Prepare materials for presentations regarding community insights for internal and external customers.
Key Responsibilities

As a Community Engagement Manager, you will be responsible for:

  • Coordinating community outreach efforts to promote engagement and participation.
  • Developing and implementing strategies to enhance community satisfaction and retention.
  • Collaborating with cross-functional teams to identify and manage goals.
  • Participating in the onboarding process for newcomers and serving as a point of contact for all community engagement processes.
Required Skills and Qualifications

The ideal candidate will possess:

  • Exceptional communication skills with the ability to communicate important project updates both verbally and in writing.
  • High-level interpersonal and relationship building skills with the ability to interact with stakeholders from all levels of the organization.
  • Ability to work effectively under pressure to meet tight deadlines and ambitious goals.
  • Demonstrated analytical, critical-thinking, problem-solving, and decision-making skills – ability to analyze a situation and plan and implement a solution.
Benefits

The successful candidate will enjoy a competitive salary and benefits package, including opportunities for professional growth and development.

Others

We are an equal opportunities employer and welcome applications from diverse candidates.

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