Data Insights Specialist

6 days ago

Antipolo City, Calabarzon, Philippines beBeeBusiness Full time ₱1,000,000 - ₱2,000,000
Business Analyst Position

We are seeking a skilled Business Analyst to bridge the gap between technical and non-technical project needs, scoping, and communication. Responsibilities include supporting clients and teammates through initial implementation and platform adoption, reviewing & scoping support tickets, and assessing client requests.


Main Responsibilities
  • Analyze client business rules and align them with baseline configuration options.
  • Solution client implementations based on client needs and platform architecture.
  • Schedule and facilitate client meetings for site configuration and delivery.
  • Manage and track progress on client deliverables.
  • Review client sites and usage metrics to proactively identify issues.
  • Work with client staff to encourage platform adoption and usage.
  • Review and respond to support tickets and other client correspondence.
  • Partner with engineers to address client issues and verify solutions.
  • Analyze data discrepancies and logic implementation.
  • Collaborate with data engineers on business rules and logic implementation.
  • Identify opportunities to expand client subscriptions to meet additional data needs.
  • Surface client feedback and needs to product management.
  • Educate clients on product usage and best practices.
  • Document new product features and common support scenarios.

Required Skills and Qualifications

We're looking for someone with:

  • 2-4 years of client-facing business analyst and/or technical project management experience.
  • At least 2 years of experience collaborating with technical teams as a QA, BA, and/or PM.
  • Proficiency in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook.
  • Experience with Tableau or Microsoft Power BI.
  • Familiarity with programming languages (preferably SQL and Python) or comfortable working with programming queries.

About This Role

This is an excellent opportunity for a motivated individual to drive positive change within our organization.

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