
Medical Billing Specialist
1 week ago
We are seeking a skilled Healthcare Billing Professional to cater to all billing inquiries from patients and doctors, process payments, and perform general tasks in our fast-growing organization.
This is a full-time role on a US shift with a work-in-the-office set-up.
Responsibilities- Make inbound and outbound calls to/from patients, insurance representatives, and onsite counterparts, as well as doctor's and law offices, when applicable.
- Update the billing system with pertinent patient information coming from patients and other authorized entities.
- Billing cases and following up on accounts receivables, prepare patient invoices as needed.
- Post payments made by patients or by their representatives through the company's online payment portal partner – electronic and/or mailed payments.
- Execute ad hoc tasks assigned by the direct supervisor/manager and/or onshore billing manager.
- Correct erroneous billing information such as bill/remit codes, bill charges, and the like.
- Meet minimum target metrics and provide excellent customer experience to all patients, doctors, and its partner insurances.
- At least 1 year of BPO experience in a healthcare account.
- At least 1 year of Healthcare BPO / Billing experience is required.
- Knowledge of ICD-10, CPT, and HCPCS billing in the US healthcare setting.
- Background in processing Claims/Claims Rejections and Appeals is a plus.
- Familiarity with GVT, TRIZETTO, and other Billing software is a plus.
- Familiarity with most healthcare insurance tools is a plus.
Qualifications and Skills
The ideal candidate will have experience working in a fast-paced environment with multiple priorities and deadlines. Strong communication skills are essential for effective collaboration with team members and external stakeholders.
A strong attention to detail and ability to work accurately under pressure are also essential. Proficiency in Microsoft Office and Google Suite is preferred.
Our organization values diversity, equity, and inclusion. We welcome applications from candidates who share these values and bring diverse perspectives to the table.
Please note that only shortlisted candidates will be contacted for further assessment.
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