
Accounts Receivable Collector
1 day ago
We are seeking a skilled Accounts Receivable Representative to secure revenue, build strong customer relationships, and foster positive interactions with customers.
- Contact business-to-business (B2B) customers via phone, email, or fax to discuss outstanding invoices and billing issues.
- Manage a collections portfolio ranging from 300 to 600 accounts, focusing on Canadian and/or US territory of accounts.
- Negotiate customer payment terms as needed based on assessment of account status to ensure maximum payment recovery.
- Develop and maintain relationships with customer accounts and champion our receivable policy.
- Work with internal sales reps to proactively troubleshoot payment issues.
- Document and track collections activity and work from a monthly aging report.
- Manage individual and department monthly receivable targets.
- Reconcile accounts regularly.
- A completed college diploma in Accounting or Finance or related experience.
- Two to three years of experience in corporate (B2B) collections, focusing on medium to enterprise-level customers.
- Experience with the Accounts Receivable escalation process and taking initiative to resolve account issues.
- A good understanding of fundamental accounting principles.
- Intermediate Microsoft Word and Excel skills.
- Excellent verbal and written communication skills.
- Meaningful work and opportunities for career growth.
- Two paid volunteer days per year to give back to a cause of your choice.
- Opportunities to build a career in the technology industry.
- Great Place to Work-Certified Company.
- Premium HMO.
- Holistic Employee Experience.
- Rewards and incentives.
- Monthly engagement activities.
- Mid-Senior level.
- Full-time.
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