Revenue Recovery Professional

6 days ago


Quezon City, National Capital Region, Philippines IBM Computing Full time
Job Overview

We are seeking an experienced Revenue Recovery Professional to join our team. In this role, you will be responsible for collecting customer accounts, reconciling complex accounts, and resolving customer disputes.

Key Accountabilities:

  • Collect past due invoices from customers via phone, email, or portal.
  • Reconcile complex accounts to ensure accuracy and identify areas for improvement.
  • Collaborate with internal teams to resolve customer disputes and provide timely support.
  • Prepare and review customer refunds, daily cash logs, and weekly aging reports.
  • Train new team members on daily tasks.

Requirements:

  • Professional experience in commercial collections.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Proficiency in Excel, Word, and SAP/CRM systems.


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