Virtual Service Development Representative

1 day ago


Cavite City, Calabarzon, Philippines Schneider National Full time
About the Role

We are seeking a skilled Virtual Service Development Representative to join our team. As a key member of our sales team, you will be responsible for developing and growing our installed base services by deploying sales activities 100% remotely.

Main Responsibilities:

  1. Customer Relationship Management: Handle all Customer Requests and Leads from different Demand Generation Engines, focusing on Contract Renewals and upselling recurrent business.
  2. Sales Pipeline Management: Analyze & qualify opportunities in Bridge Front Office (bFO) and secure a healthy pipeline, maintain the Account or Installed Base data in SE systems (BfO/bFS).

Main Interactions: Customers (End Users and Partners), Virtual Services Sales Manager, Services Operational Marketing, CCC, Outside Services sales, Services Execution, Services Tendering, Services Operations, Services Partner Program Leaders.

Key Performance Indicators:

  1. Account Growth - Service Orders (as Opportunity Leader).
  2. Offer Growth
    1. Closed Won orders from Renewals.
    2. Orders from Digital Renewals.

Requirements:

  • Bachelor/Associate degree in Electrical/Electronic Engineering.
  • 1-2 years of experience in Virtual or Outside Sales, Services Representative, Call center customer technical support, CCC technical agent.
  • Native speaker level for local context, good level of English (written, verbal).


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