Call Center Specialist

2 weeks ago


Pasig, National Capital Region, Philippines Neks Job Philippines Full time
About Us
Neks Job Philippines is a rapidly growing company that provides innovative solutions to meet the evolving needs of our clients. We are dedicated to delivering exceptional results, and we are committed to building long-term relationships with our customers.

Our Team
Our team is comprised of highly skilled and experienced professionals who are passionate about delivering exceptional customer experiences. We believe in teamwork, innovation, and continuous improvement, and we are committed to helping our employees grow and develop their careers.

Job Summary
We are seeking a highly skilled and motivated CSR (Local Account/Non Voice) to join our team. As a CSR, you will be responsible for handling large volumes of customer calls, providing accurate and timely information, and resolving issues in a professional and courteous manner.

Responsibilities:
• Handle customer inquiries and concerns via phone, email, or chat
• Respond to customer requests in a timely and efficient manner
• Resolve customer complaints and issues in a fair and impartial manner
• Collaborate with internal teams to resolve complex customer issues

What We Offer
Neks Job Philippines offers a competitive salary and benefits package, including comprehensive healthcare benefits, performance bonuses, and career advancement opportunities. We are committed to helping our employees grow and develop their careers, and we offer ongoing training and development programs to support your success.

How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application today. We look forward to hearing from you

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