Senior IT Operations Specialist

3 days ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time
Job Description

We are seeking a highly skilled Senior IT Operations Specialist to join our team at Nityo Infotech.

Responsibilities:
  • Handle customer complaints and user requests daily, ensuring timely resolution and excellent service quality.
  • Analyze and resolve complex technical issues using provided tools and knowledge transfer.
  • Automate recurring incidents/user requests to reduce turnaround time and enhance overall efficiency.
  • Provide critical support during deployments or major production issues, participating in on-call shifts as required.
Requirements:
  • Bachelor's Degree in IT, Computer Science, or related fields.
  • At least 6 months - 1 year of relevant experience in Unix, Shell Scripting, Python, SQL, XML, Analytical Thinking, and Java (optional).
What We Offer:
  • A competitive salary of approximately $75,000 - $90,000 per annum, depending on location and experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A collaborative and dynamic work environment that values innovation and teamwork.


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