
Freight Logistics Coordinator
1 day ago
We are on the cusp of a revolution in freight logistics, and Loadsmart is at the forefront. Our innovative technology platform empowers shippers, brokers, warehouses, and carriers to move more with less.
As a globally distributed remote team, we continue to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
Key Responsibilities:- You will provide support to our Account Sales Representatives by coordinating all shipments and proactively communicating with scheduling, load management, and carrier sales to ensure exceptional customer satisfaction.
- Act as the main operational point of contact for customers throughout the lifecycle of a load.
- Proactively communicate with customers on the status of their shipments and address issues promptly.
- Collaborate cross-functionally with other departments to ensure loads meet OTP and OTD standards.
- Handle Quote and Book tasks as required for assigned customers.
- Excellent written and verbal communication skills both internally and customer-facing.
- A minimum of 9 months of work experience in a US logistics brokerage with shippers.
- Scheduling task experience is a plus but not required.
- Quote & Book task experience is a plus but not required.
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