Voice Operations Team Lead
3 days ago
We're looking for a highly skilled and motivated individual to join our team as a Contact Center Phone Banking Officer. In this role, you'll be responsible for providing world-class customer service, responding to customer inquiries, and driving sales growth.
Responsibilities will include:
- Providing exceptional customer service over the phone
- Responding to customer concerns and inquiries
- Ensuring that our team meets its targets
- Identifying trends in customer calls and reporting them to the team leader
Qualifications for this role include:
- Graduate of Business Course or related courses
- Experience in Customer Service or Contact Center is a plus
- At least 1 year of banking related experience
- Exceptional analytical skills
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Voice Support Team Lead
3 days ago
Pasay, National Capital Region, Philippines Metrobank Full timeAbout This RoleThis is an exciting opportunity for a talented individual to join our Voice Operations Department as a Contact Center Phone Banking Officer.Your Key Responsibilities:Deliver outstanding customer service through clear and effective communicationIdentify and escalate complex customer issues to team leaders or specialistsContribute to team goals...
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Voice Operations Specialist
16 hours ago
Pasay, National Capital Region, Philippines Metrobank Full timeMetrobank is a leading financial institution that's always looking for talented individuals to join our team. We're currently seeking a Voice Operations Specialist to help us deliver exceptional customer experiences. As a key member of our Contact Center, you'll be responsible for handling customer calls, addressing concerns, and resolving issues promptly.To...
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WFM Operations Lead
2 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeWe are seeking a highly skilled WFM Operations Lead to join our team at TASQ Staffing Solutions. In this role, you will be responsible for leading our operations team in creating efficient workforce schedules using advanced WFM tools.About the Role:Lead a team of WFM specialists in creating forecasts, schedules, and IDPs using eWFM, Blue Pumpkin/Impact 360,...
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Operations Team Lead
2 days ago
Pasay, National Capital Region, Philippines Gratitude Philippines Full timeAbout Gratitude PhilippinesWe are seeking a highly skilled Operations Team Lead to join our team. As an experienced professional in the travel industry, you will be responsible for overseeing the day-to-day operations of our Global Distribution System.
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Cards Operations Team Lead
16 hours ago
Pasay, National Capital Region, Philippines SM Investments Corporation Full timeCard Services SupervisorThis role is responsible for supervising the cards services team to ensure timely and efficient processing of customer transactions, addressing customer complaints and concerns, and developing and implementing process improvements to enhance customer satisfaction and operational efficiency.About SMICSM Investments Corporation is a...
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IT Team Lead
2 days ago
Pasay, National Capital Region, Philippines SM Investments Corporation Full time**About SM Investments Corporation:**SM is a leading Philippine company invested in market-leading businesses in retail, banking, and property. It also invests in ventures that capture high growth opportunities in the emerging Philippine economy.We are seeking an exceptional IT Team Lead to oversee our IT operations, ensuring seamless support to production,...
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IT Team Lead
2 days ago
Pasay, National Capital Region, Philippines SM Investments Corporation Full timePlease read the following details carefully before proceeding to apply.**Job Title:** Information Technology Supervisor**Staff Request No:** 2023-0000010032**Company Overview:SM Investments Corporation is a leading company in the Philippines with businesses in retail, banking, and property. It invests in ventures that can capture growth opportunities in the...
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Enterprise Voice Engineer
2 days ago
Pasay, National Capital Region, Philippines Vestas Full timeAbout UsVestas is a leading manufacturer of wind turbines and provider of wind energy solutions. Our company is committed to delivering high-quality products and services that meet the evolving needs of our customers.We are looking for talented individuals who share our passion for innovation, sustainability, and customer satisfaction. If you are a motivated...
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Voice Operations Team Member
16 hours ago
Pasay, National Capital Region, Philippines Metrobank Full timeMetrobank's strong heart for the community offers you a chance to give back and make worthwhile contributions to our nation's economic and social development.Contact Center Phone Banking OfficerJob Description:We are looking for a skilled Contact Center Phone Banking Officer to join our team. As a key member, you will provide exceptional customer service,...
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Brand Voice and Messaging Executive
2 days ago
Pasay, National Capital Region, Philippines SM Investments Corporation Full timePlease login or register before applying for a job.Our Job DescriptionLead Content Strategy: Develop and execute a comprehensive content strategy that aligns with our brand voice and messaging guidelines.Build Media Relationships: Establish and maintain strong relationships with media professionals, securing coverage for our company and brands.Grow Social...
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Contact Center Team Member
16 hours ago
Pasay, National Capital Region, Philippines Metrobank Full timeWe're seeking a highly skilled Contact Center Team Member to join our Voice Operations team at Metrobank. In this role, you'll be responsible for providing world-class customer service to our clients, responding to customer inquiries, and resolving issues efficiently.You'll work closely with other teams to achieve our business objectives and deliver...
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Pasay City Team Lead
3 days ago
Pasay, National Capital Region, Philippines IKEA Full timeWe are seeking a talented Restaurant Team Leader to join our team at IKEA Pasay. As a key member of our restaurant management team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.About the JobYou will be responsible for leading and motivating a team of restaurant staff to achieve sales targets, provide...
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Operational Team Lead
7 days ago
Pasay, National Capital Region, Philippines Infinit-O Full timeAbout Infinit-OInfinit-O is a customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses across the Financial Services, Healthcare, and Technology sectors.We deliver continuous improvement through technology, data, and people to drive success for our clients. Our team of experts works tirelessly to ensure that...
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Customer Service Team Lead
47 minutes ago
Pasay, National Capital Region, Philippines SM Investments Corporation Full timeWhat You'll Do:Lead by Example: Demonstrate exceptional leadership skills and inspire your team to deliver high-quality results.Drive Business Growth: Develop and execute strategies to achieve revenue targets and drive business expansion.Enhance Customer Experience: Foster strong relationships with clients and ensure excellent customer service across all...
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Team Lead Accountant
2 weeks ago
Pasay, National Capital Region, Philippines J-K Network Services Full timeClient Profile: This company is founded in 2005, it is one of the most fastest and growing company in the Philippines. Their main focused industry is technology, healthcare and investment management that give people more unique needs.Position: Team Lead AccountantCompany Industry: BPO CompanyLocation: Pasay CiySalary Offer:Php65,000 - php70,000Work Schedule:...
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Team Operations Coordinator
6 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time**About Us:TASQ Staffing Solutions is committed to providing exceptional staffing solutions to various industries.We value teamwork, innovation, and customer satisfaction, and we are seeking like-minded individuals to join our team.Job Opportunity:We are hiring a Team Leader to work in a graveyard shift at MOA, Pasay. The successful candidate will be...
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Voice of the Customer Lead
3 days ago
Pasay, National Capital Region, Philippines Philippine Airlines Full timeAbout the Role:We are seeking a skilled Feedback and Insights Manager to join our team at Philippine Airlines. As a key member of our organization, you will be responsible for collecting and analyzing customer feedback to drive business decisions.Key Accountabilities:Collect and analyze customer feedback from various channels, including surveys, social...
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Treasury Team Lead
2 days ago
Pasay, National Capital Region, Philippines SM Investments Corporation Full timeAt SM Investments Corporation, we are committed to excellence in our business practices. We are seeking a Cash Management Specialist to join our team and contribute to our success.About the PositionThis role offers an exciting opportunity for a motivated and detail-oriented individual to oversee our cash management operations, ensuring efficiency and...
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Debt Recovery Team Lead
2 days ago
Pasay, National Capital Region, Philippines Metrobank Full timeWe are looking for a Debt Recovery Team Lead to join our team at Metrobank. As a Debt Recovery Team Lead, you will be responsible for leading the debt recovery team to achieve their goals and objectives. This role requires strong leadership skills, excellent communication skills, and a deep understanding of the financial industry.Responsibilities:Lead the...
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Engineering Team Lead
7 days ago
Pasay, National Capital Region, Philippines SMDC Full timeThis is a unique opportunity to contribute to the success of our Residential Unit Turnover Specialist team.What Sets Our Company Apart?We maintain a strong focus on continuous improvement, striving for perfection in all aspects of our operations.A dedicated support system ensures seamless collaboration between teams.Responsibilities: Provide actions on...