Voice Operations Team Lead

About This RoleThis is an exciting opportunity for a talented individual to join our Voice Operations Department as a Contact Center Phone Banking Officer.Your Key Responsibilities:Deliver outstanding customer service through clear and effective communicationIdentify and escalate complex customer issues to team leaders or specialistsContribute to team goals...

Metrobank is a leading financial institution that's always looking for talented individuals to join our team. We're currently seeking a Voice Operations Specialist to help us deliver exceptional customer experiences. As a key member of our Contact Center, you'll be responsible for handling customer calls, addressing concerns, and resolving issues promptly.To...

We are seeking a highly skilled WFM Operations Lead to join our team at TASQ Staffing Solutions. In this role, you will be responsible for leading our operations team in creating efficient workforce schedules using advanced WFM tools.About the Role:Lead a team of WFM specialists in creating forecasts, schedules, and IDPs using eWFM, Blue Pumpkin/Impact 360,...

About Gratitude PhilippinesWe are seeking a highly skilled Operations Team Lead to join our team. As an experienced professional in the travel industry, you will be responsible for overseeing the day-to-day operations of our Global Distribution System.

Card Services SupervisorThis role is responsible for supervising the cards services team to ensure timely and efficient processing of customer transactions, addressing customer complaints and concerns, and developing and implementing process improvements to enhance customer satisfaction and operational efficiency.About SMICSM Investments Corporation is a...

**About SM Investments Corporation:**SM is a leading Philippine company invested in market-leading businesses in retail, banking, and property. It also invests in ventures that capture high growth opportunities in the emerging Philippine economy.We are seeking an exceptional IT Team Lead to oversee our IT operations, ensuring seamless support to production,...

Please read the following details carefully before proceeding to apply.**Job Title:** Information Technology Supervisor**Staff Request No:** 2023-0000010032**Company Overview:SM Investments Corporation is a leading company in the Philippines with businesses in retail, banking, and property. It invests in ventures that can capture growth opportunities in the...

About UsVestas is a leading manufacturer of wind turbines and provider of wind energy solutions. Our company is committed to delivering high-quality products and services that meet the evolving needs of our customers.We are looking for talented individuals who share our passion for innovation, sustainability, and customer satisfaction. If you are a motivated...

Metrobank's strong heart for the community offers you a chance to give back and make worthwhile contributions to our nation's economic and social development.Contact Center Phone Banking OfficerJob Description:We are looking for a skilled Contact Center Phone Banking Officer to join our team. As a key member, you will provide exceptional customer service,...

Please login or register before applying for a job.Our Job DescriptionLead Content Strategy: Develop and execute a comprehensive content strategy that aligns with our brand voice and messaging guidelines.Build Media Relationships: Establish and maintain strong relationships with media professionals, securing coverage for our company and brands.Grow Social...

We're seeking a highly skilled Contact Center Team Member to join our Voice Operations team at Metrobank. In this role, you'll be responsible for providing world-class customer service to our clients, responding to customer inquiries, and resolving issues efficiently.You'll work closely with other teams to achieve our business objectives and deliver...

We are seeking a talented Restaurant Team Leader to join our team at IKEA Pasay. As a key member of our restaurant management team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.About the JobYou will be responsible for leading and motivating a team of restaurant staff to achieve sales targets, provide...

About Infinit-OInfinit-O is a customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses across the Financial Services, Healthcare, and Technology sectors.We deliver continuous improvement through technology, data, and people to drive success for our clients. Our team of experts works tirelessly to ensure that...

What You'll Do:Lead by Example: Demonstrate exceptional leadership skills and inspire your team to deliver high-quality results.Drive Business Growth: Develop and execute strategies to achieve revenue targets and drive business expansion.Enhance Customer Experience: Foster strong relationships with clients and ensure excellent customer service across all...

Client Profile: This company is founded in 2005, it is one of the most fastest and growing company in the Philippines. Their main focused industry is technology, healthcare and investment management that give people more unique needs.Position: Team Lead AccountantCompany Industry: BPO CompanyLocation: Pasay CiySalary Offer:Php65,000 - php70,000Work Schedule:...

**About Us:TASQ Staffing Solutions is committed to providing exceptional staffing solutions to various industries.We value teamwork, innovation, and customer satisfaction, and we are seeking like-minded individuals to join our team.Job Opportunity:We are hiring a Team Leader to work in a graveyard shift at MOA, Pasay. The successful candidate will be...

About the Role:We are seeking a skilled Feedback and Insights Manager to join our team at Philippine Airlines. As a key member of our organization, you will be responsible for collecting and analyzing customer feedback to drive business decisions.Key Accountabilities:Collect and analyze customer feedback from various channels, including surveys, social...

At SM Investments Corporation, we are committed to excellence in our business practices. We are seeking a Cash Management Specialist to join our team and contribute to our success.About the PositionThis role offers an exciting opportunity for a motivated and detail-oriented individual to oversee our cash management operations, ensuring efficiency and...

We are looking for a Debt Recovery Team Lead to join our team at Metrobank. As a Debt Recovery Team Lead, you will be responsible for leading the debt recovery team to achieve their goals and objectives. This role requires strong leadership skills, excellent communication skills, and a deep understanding of the financial industry.Responsibilities:Lead the...

This is a unique opportunity to contribute to the success of our Residential Unit Turnover Specialist team.What Sets Our Company Apart?We maintain a strong focus on continuous improvement, striving for perfection in all aspects of our operations.A dedicated support system ensures seamless collaboration between teams.Responsibilities: Provide actions on...