Customer Service Ambassador

1 day ago

Mabalacat, Central Luzon, Philippines beBeecustomer Full time ₱300,000 - ₱520,000
Customer Experience Specialist

We are seeking a highly skilled and customer-focused CX Specialist to provide exceptional support across various channels.

Key Responsibilities:
  • Deliver outstanding customer experiences through proactive engagement, timely responses, and personalized assistance.
  • Act as a dedicated resource for customers with memberships and subscriptions, ensuring seamless interactions and enhanced satisfaction.
  • Implement retention strategies to reduce churn, actively engaging with customers to understand their needs and address concerns.
  • Maintain a deep understanding of our brand and product lines, embodying our values and delivering exceptional results.
Requirements:
  • Proven experience in customer-facing roles with superior written and oral communication skills.
  • Strong people skills, with the ability to build rapport and provide empathetic support to diverse customer segments.
  • Quick learner with the ability to think on your feet and adapt to change in a fast-paced environment.
  • Experience with CRM software is an asset.
  • Self-starter who thrives in a dynamic environment and delights in problem-solving.
Benefits:
  • The opportunity to work with a revolutionary company that's changing the game in waste reduction and sustainability.
  • A collaborative and innovative work environment that fosters growth and learning.
  • A competitive compensation and benefits package.

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