Customer Service Ambassador
2 days ago
**Job Overview**
Neksjob Philippines is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support unit, you will be responsible for delivering exceptional service and support to our clients.
Responsibilities:
- Provide timely and effective solutions to customer inquiries and concerns.
- Ensure high-quality service delivery while maintaining professionalism and empathy in all interactions.
- Address customer needs promptly and efficiently, adhering to defined scope of work and service level agreements.
- Maintain accurate records of customer interactions and transactions.
Qualifications:
- 0-6 months of BPO experience preferred but not required.
- Strong communication skills and a customer-oriented mindset.
- Ability to adapt to a dynamic and fast-paced work environment.
- Willingsness to learn and develop customer service skills.
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