Dining Experience Coordinator

7 days ago


Cebu City, Central Visayas, Philippines 8 Star Land Development Corporation Full time

**Job Description**

We are seeking a skilled Dining Experience Coordinator to join our team at 8 Star Land Development Corporation. In this role, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.

You will oversee the daily activities of our front-of-house staff, providing guidance and support to ensure that every guest has a memorable dining experience.

**Key Responsibilities:**

  • Manage the daily operations of the restaurant's front-of-house, including staff scheduling, assignments, and performance.
  • Provide excellent customer service and resolve any customer complaints in a professional and timely manner.
  • Work closely with the kitchen team to ensure seamless order delivery and maintain high-quality standards.
  • Conduct regular stock checks and place orders as necessary to maintain optimal inventory levels.
  • Promote new processes and procedures to enhance the overall customer experience and improve operational efficiency.

**Requirements:**

  • Minimum of 2 years of experience as a Head Waiter or in a similar supervisory role within the hospitality industry.
  • Proven track record of delivering exceptional customer service and leading teams to achieve outstanding results.
  • Excellent communication and interpersonal skills, with the ability to effectively train and motivate staff.
  • Knowledge of health, safety, and hygiene regulations in the food and beverage industry.
  • Flexible working hours, including weekends and public holidays.


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