Data Analyst Lead

20 hours ago


Cebu City, Central Visayas, Philippines Gratitude Philippines Full time
About the Role

We are seeking an experienced Data Analyst Lead to join our team at Gratitude Philippines. This is a unique opportunity to take on a leadership role and drive business growth through data-driven insights.

Responsibilities
  • Proactively engage with internal and external stakeholders to gather requirements and provide support
  • Analyze complex data sets and generate actionable insights to inform business decisions
  • Develop and maintain various reports, ensuring timely delivery to customers
  • Work closely with clients to understand their needs and adapt reporting formats accordingly
  • Maintain high standards of quality and adhere to strict SLAs for report delivery
Requirements
  • Advanced knowledge of MS Excel, PowerBI, VBA, programming, and macros
  • Experience working with Genesys tool and large data sets
  • Excellent communication skills and ability to work in a dynamic environment
  • Flexible schedule, including 24x7 shift timings and split week offs as required
What We Offer
  • A competitive salary range of ₱45,000 - ₱60,000 per month, depending on experience
  • A dynamic and supportive work environment

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