Dedicated Customer Support Specialist

2 days ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time $30,000 - $45,000
Customer Service Representative

We are seeking a dedicated and skilled customer service representative to support our team. The ideal candidate will have excellent communication skills, be able to work independently in a fast-paced environment, and possess a strong understanding of customer needs.


Job Description:

This role involves handling customer inquiries, resolving issues, and providing solutions that meet their needs. You will also be responsible for maintaining accurate records, following up on customer interactions, and contributing to the development of new processes to improve efficiency.


Required Skills and Qualifications:
  • Previous call center experience with a focus on customer service
  • Excellent verbal and written communication skills
  • Ability to work independently in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems

Benefits:

We offer a competitive compensation package, including benefits such as HMO coverage with dependents, in-house dental care, meal allowance during training, career growth and learning opportunities, allowances for daily living, performance and loyalty bonuses, and more.


Conditions of Employment:

All candidates must be authorized to work in the country where the job is based. Additionally, some positions may require a LEVEL II background and/or security investigation with a fingerprint, subject to program and location requirements. Job offers are contingent on background/security investigation results and drug screening.

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