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Collections Team Member

2 weeks ago

Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time
Key Responsibilities

The Key Responsibilities of this role include:

  • Reviewing aging reports to identify customers with past-due balances
  • Initiating calls/emails to customers to arrange for payment
  • Maintaining call logs and expected payment dates
  • Resolving billing issues that have resulted in delinquent payment in conjunction with other internal / external teams

This role requires strong analytical and communication skills, with the ability to work effectively in a team environment.