Customer Experience Strategist

1 week ago


Manila, National Capital Region, Philippines RecruiterPH Full time

Job Overview

We are seeking a skilled Customer Experience Strategist to develop and execute a customer-centric approach that aligns with our organization's goals and values.

Key Responsibilities

\

  • Design and implement customer experience initiatives that drive business growth and improve customer satisfaction
  • Gather and analyze customer feedback through surveys, reviews, and other channels
  • Develop strategies to streamline and enhance the customer journey
  • Track and report on customer experience metrics

Requirements

To be successful as a Customer Experience Strategist, you will need:

\

  • A proven track record of developing and implementing customer experience initiatives
  • Prior experience in a CX strategist, consultant, or similar role is valuable
  • Familiarity with financial services or consumer and retail industries is an advantage
  • Ability to manage CX projects from start to finish, demonstrating change and achieving results

About RecruiterPH

We are a dynamic recruitment agency dedicated to connecting top talent with exciting job opportunities. Our team of experts has extensive knowledge of the local job market and can guide you through every step of your job search.

Salary Information

The estimated salary for this position is ₱800,000 - ₱1,200,000 per year, depending on experience and qualifications.



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