Remote Customer Support Specialist

2 weeks ago

Angeles City, Central Luzon, Philippines Bright Sourcing Services Full time
About Us

Bright Sourcing Services is a renowned company that provides customer service solutions to its clients. Our goal is to deliver exceptional experiences for our customers. We aim to create a culture that values teamwork, innovation, and customer satisfaction.

Job Details

We are currently seeking a skilled and motivated individual to join our team as a Virtual Customer Service Representative. As a member of our team, you will have the opportunity to work from home and develop your customer service skills through comprehensive training and support. You will be responsible for assisting customers via phone, email, or chat, resolving issues and concerns with empathy and patience, and maintaining accurate customer records.

Key Qualifications

* Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
* Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
* Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
* Maintain accurate customer records and follow up to ensure satisfaction.
* Work within a virtual team environment, collaborating with colleagues to meet service goals.

* A positive attitude and willingness to learn.
* Strong communication skills, both written and verbal.
* Basic computer skills and access to a reliable internet connection.
* Ability to work independently in a remote setting.
* Must be at least 18 years old.

Benefits and Perks

* Health insurance
* Life insurance
* Opportunities for promotion
* Paid training
* Promotion to permanent employee

The ideal candidate will possess excellent communication skills, a positive attitude, and a willingness to learn. If you are a motivated and enthusiastic individual looking to start a new career, please apply today.

  • Remote Customer Support Specialist

    7 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    Are you looking for a remote customer support specialist role that offers flexibility and opportunities for growth? Our online process is designed to evaluate your skills and potential, without requiring traditional credentials like a resume or extensive BPO experience.About the PositionAs a customer support specialist, you will work in a virtual...

  • Remote Customer Support Specialist

    7 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    **Remote Customer Support Position**This is an exciting opportunity for a talented and dedicated individual to join our team as a Customer Service Representative.**Responsibilities:Serving customers through various channels, ensuring timely and effective issue resolution.Addressing customer complaints professionally and providing suitable...

  • Remote Support Specialist

    2 weeks ago

    Tarlac City, Central Luzon, Philippines beBee Careers Full time

    Role SummaryWe are seeking a talented and customer-oriented Remote Support Specialist to join our team. As a Remote Support Specialist, you will be responsible for providing remote technical support to our clients.Key Responsibilities:Diagnose and resolve technical issues via phone, email, or chatInstall and configure hardware and softwareProvide training...

  • Remote Customer Support Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Job SummaryWe are seeking a skilled and experienced Remote Customer Support Specialist to join our team. As a remote customer support specialist, you will be responsible for providing technical support and assistance to customers via phone, email, or chat.ResponsibilitiesProvide technical support and assistance to customersDiagnose and resolve technical...

  • Remote Support Agent

    3 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    Remote Support AgentWe are seeking a highly skilled and motivated Remote Support Agent to join our team. As a member of our team, you will be responsible for providing technical support and assistance to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerCollaborate with colleagues to achieve...

  • Customer Support Specialist

    6 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    This customer support role involves working as a remote call center agent. The ideal candidate will possess excellent communication skills and be able to handle challenging situations with professionalism.Responsibilities:Provide customer support through phone calls, emails, or chatsResolve customer complaints and concerns in a timely and professional...

  • Customer Support Specialist

    1 week ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    Job Description:We are seeking a skilled Technical Support Representative with experience in BPO settings to provide exceptional customer support for technical products and services.The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a customer-centric approach.Key Responsibilities:Provide technical support...

  • Remote Customer Service Representative

    6 days ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    This role involves working as a customer service representative in a virtual setting. The ideal candidate will possess excellent communication skills and be able to handle challenging situations with professionalism.Key Responsibilities:Provide support to customers through various channels such as phone calls, emails, or chatsResolve customer complaints and...

  • Customer Support Specialist

    2 weeks ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist. The successful candidate will provide exceptional customer support through various channels, including email and chat services.

  • Technical Support Specialist

    2 weeks ago

    Angeles City, Central Luzon, Philippines beBee Careers Full time

    About the Job:We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer service department, you will be responsible for providing top-notch technical support and troubleshooting services to our customers.Key Responsibilities:Provide technical assistance and support via email, live chat, and phoneManage and...