Resource Scheduler

1 day ago

Cabuyao, Calabarzon, Philippines beBeeResourceScheduler Full time ₱750,000 - ₱1,050,000

We are seeking a highly skilled and organized individual to fill the role of Resource Scheduler.

This position is a key member of our support team, responsible for ensuring that engineers are utilized to their full capacity and that issues related to scheduling and coordination of work are addressed.

The successful candidate will play a crucial role in driving completion of tasks and ensuring efficient resource utilization. Key responsibilities include:

  • Scheduling engineering calendars and tickets for a global support organization across several time zones.
  • Coordinating all IT resources to drive completion of tasks and ensure efficient resource utilization.
  • Coordinating scheduling of work with internal resources and client contacts.
  • Scheduling internal and onsite technical resources in our ticketing system.
  • Evaluating, prioritizing and assigning IT to support requests, following up where needed to ensure completion of outstanding items.
  • Monitoring service personnel schedules to ensure support coverage and lack of scheduling conflicts.
  • Monitoring resource schedules to ensure prompt service delivery and time entry on service requests.

The ideal candidate will possess strong organizational and time management skills, with the ability to multi-task in a fast-paced environment.

A college degree or equivalent work experience is required. Additionally, a strong and stable internet connection is necessary to facilitate video and audio calls.

At our company, we value ownership, execution, growth, intelligence, and camaraderie. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members.

Required Skills and Qualifications
  • Strong organizational and time management skills.
  • Ability to multi-task in a fast-paced environment.
  • English language skills sufficient for professional communication in a business environment.
  • College degree or equivalent work experience.
  • Strong decision-making and problem-solving skills.

We offer a remote work-from-home opportunity that provides growth potential in either a technical direction or management one, depending on your aptitudes and company needs.

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