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Product Development Manager Lead

2 weeks ago

Pasig, National Capital Region, Philippines iSupport Worldwide Full time
About the Role

This is a mid-senior level full-time position within the Engineering, Product Management, and Design function at iSupport Worldwide. The successful candidate will have strong expertise in managing international clients in engineering and industrial design.

Responsibilities:
  1. Product Lifecycle Management
    1. System Administration: Act as the escalation point for Product Lifecycle Management (PLM) system issues handled by the team.
    2. Process Management: Ensure data quality by establishing robust procedures to maintain accuracy, consistency, and reliability.
    3. Reporting & Analytics: Monitor KPIs to measure the team's effectiveness and productivity.
  2. Design and Creativity
    1. Artwork Renders: Ensure timely submission of render requests and ensure they are delivered as scheduled.
    2. Packaging Artworks: Oversee the creation and preflight check of packaging designs, ensuring accuracy and timely delivery.
    3. Color Material Finish (CMF) Requests: Manage the execution and timely delivery of CMF requests, including both base artworks and preflight materials.
  3. Leadership and Collaboration
    1. Data-Driven Decisions: Use data analysis and performance metrics to identify trends and areas for improvement, offering solutions based on data insights.
    2. Collaboration: Work closely with cross-functional teams such as customer service, product, and operations to design and implement improvements.