Freight Project Implementation Team Lead
12 hours ago
We are a forward-thinking company dedicated to delivering exceptional services in the freight-forwarding/logistics industry. Our mission is to provide seamless solutions for our clients, ensuring efficient and effective business processes.
Job DescriptionProject Implementation Specialist
The successful candidate will play a crucial role in the implementation of new accounts across multiple waves. They will be responsible for managing both client and CBP staff through successful transitions, ensuring alignment with project goals and objectives.
Key Responsibilities
- Manage the documentation of Standard Operating Procedures (SOPs), training materials, and other references to ensure consistency and efficiency in business processes.
- Assist operations with process issues that require alignment with the client and internally with the staff.
- Support the Implementation Manager in planning and executing transition projects to offshore locations.
- Communicate effectively with clients regarding updates on the transition process.
- Evaluate and coordinate tasks within the Implementation team to ensure timely completion of projects.
Requirements
To succeed in this role, candidates must possess:
- A bachelor's degree with at least 2 years of working experience in a related field.
- Exposure in the freight-forwarding/logistics industry is an advantage.
- Proficiency in using freight forwarding tools or database systems such as Cargowise or Expedient.
- Excellent communication and negotiation skills, along with demonstrated problem-solving, research, and analytical skills to identify issues and provide solutions.
Benefits
We offer:
- A permanent work-from-home setup to promote flexibility and productivity.
- HMO and life insurance coverage from day one of employment.
- An opportunity to work on shifting schedules, including morning, mid-day, and night shifts.
- Company-provided internet allowance and PC equipment.
- A loyalty award program and other benefits.
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