Digital Transformation Partner
1 week ago
About This Job
SAP SE is seeking a Technical Advisory Consultant to join our team. As a key member of our organization, you will play a critical role in helping customers consume SAP Business Technology Platform (SAP BTP) within their application projects as the cloud platform-of-choice.
In this role, you will be responsible for developing relationships with technical decision makers in assigned accounts to ensure broad consumption of the portfolio both within and across application projects through Technical Advisory.
Responsibilities:
- Partner with customers to sustainably increase consumption of SAP BTP services and coordinate activities with the Account Team.
- Analyze the big picture and have expertise with digital transformation to coach on technical and business architectures.
- Be the primary SAP BTP strategic point of contact and orchestrate success resources across SAP and customers, as described in the SAP BTP engagement model.
- Provide recommendations and prepare the customer to make the best use of the solution in alignment with SAP strategy and roadmap.
- Be a voice of the customer to internal SAP stakeholders.
- Work with colleagues from various groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
- A BTP-CSP Advisor may also be assigned to fulfill a customer's premium subscription services.
Requirements
To excel in this role, you should have 4-6 years of experience working in the IT Industry, preferably in areas like Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc.
Required skills include deep understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions. Foundational knowledge of public cloud platforms and providers is also necessary, along with certifications in enterprise architecture.
Familiarity with design thinking methodology is a plus, as well as great communication and presentation skills.
This role requires navigating complex organizational dynamics both internally at SAP and externally with customers and partners. Continuous learning and adaptability to unique business and cultural practices are also essential.
A customer service mindset and empathy are crucial, along with a passion for learning new technologies and problem-solving.
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