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Onsite IT Technician

7 days ago

Taguig, National Capital Region, Philippines Nityo Infotech Full time

Nityo Infotech is hiring an IT Onsite Support specialist to join our team. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Job Details

The successful candidate will be responsible for providing high-quality onsite support to our clients, troubleshooting technical issues, and ensuring that all technical requirements are met.

Essential Skills
  • Minimum of [1-2] years of experience in providing onsite IT support.
  • Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Proficient in troubleshooting hardware, software, and network issues.
  • Strong knowledge of operating systems (Windows, macOS) and common software applications.
  • Familiarity with basic network concepts and protocols.
  • Experience with ticketing tool (preferably ServiceNow).
  • Troubleshooting experience on MS O365 suite.
  • Incident and management knowledge.
  • Excellent communication and interpersonal skills.
  • Problem analysis and solving skills.
  • Attention to details.
  • Team Player.
  • Planning and organizing.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.