Enterprise Sales Consultant

4 days ago

Manila, National Capital Region, Philippines Sovereign's Capital Full time

Sovereign's Capital provides payment infrastructure across Southeast Asia, with a focus on building the most advanced payment rails for the region. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy-to-use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main goal is to make payments across and within Southeast Asia simple, secure, and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly.

The Role

The Account Management team is a highly consultative group that owns the relationships with Sovereign's Capital's largest and fastest-growing customers. As an Enterprise Sales Consultant, you are the main point of contact for senior executives at established and complex enterprises. You are the customer's internal advocate and it is your responsibility to understand their unique needs, drive adoption of Sovereign's Capital offerings, and work across internal product teams to inform the next generation of user-focused payment tools.

We're looking for a natural relationship builder who can manage both day-to-day conversations as well as high-level strategic discussions focused around driving revenue for both our users and Sovereign's Capital.

Key Responsibilities
  • Build Strong Customer Relationships
    • Act as the primary point of contact for customers
    • Expand the professional network within customer's organization to unlock new opportunities
    • Develop a consultative relationship with customers
  • Manage and Grow a Healthy Account Portfolio
    • Build both long-term and short-term strategies and execution plans to identify, pursue, and close opportunities for growth for their accounts
    • Determine customer's needs and goals and collaborate with them to implement solutions
    • Monitor and manage customer's portfolio health through regular account planning and execution of initiatives
    • Perform regular business reviews with customers with primary goals of providing performance updates, determining short/medium/long term plans, and gathering feedbacks and suggestions
  • Champion Excellence
    • Identify opportunities to improve customer satisfaction with Sovereign's Capital's products and services and collaborate with internal teams to bring these suggestions to life
    • Work as part of the team to develop strategies for scale and growth
    • Do whatever it takes to make Sovereign's Capital succeed

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