Global Customer Protection Analyst

5 days ago


Mandaluyong City, National Capital Region, Philippines Remitly, Inc. Full time

Join Our Team

We are excited to announce an opportunity for a skilled Risk Investigator to join our team at Remitly, Inc. As a Risk Investigator, you will play a critical role in ensuring the integrity of our transactions and protecting our customers' interests. Your primary responsibility will be to conduct thorough reviews of customer transactions, identify potential risks, and make informed decisions to mitigate those risks.

Key Responsibilities

  • Conduct comprehensive reviews of customer transactions to identify potential risks
  • Make timely and accurate decisions to mitigate risks and ensure customer satisfaction
  • Collaborate with cross-functional teams to develop and implement effective risk management strategies
  • Communicate effectively and empathetically with customers
  • Stay up-to-date with regulatory requirements and industry best practices

Requirements

  • Bachelor's degree in a related field or equivalent experience
  • At least one year of experience in risk management, compliance, or a related field
  • Excellent written and verbal communication skills
  • Able to work independently and as part of a team
  • Familiarity with financial regulations and industry standards


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