Employee Experience Coordinator

7 days ago


Bacolod City, Western Visayas, Philippines Wear The Shield Full time

Drive Business Growth with Our E-Commerce Team

We're an innovative leader in the E-Commerce industry, empowering a diverse range of brands by delivering outstanding Customer Service solutions.

About the Role

This is an exciting opportunity to join our growing E-Commerce team as an HR Specialist for Onboarding, driving the end-to-end onboarding process for new employees and ensuring seamless integration and setup for success.

Your Key Responsibilities

  • Lead and manage the end-to-end onboarding process for new employees, ensuring they're prepared and informed.
  • Conduct live training sessions and assist with paperwork to guide new hires through their onboarding tasks.
  • Collaborate with the Customer Success Manager to streamline onboarding for both agents and clients.
  • Provide regular updates to the Team Lead and Recruitment Manager to ensure alignment.
  • Assist with client onboarding tasks when needed.

Requirements

  • Proficiency in E-Commerce tools like Gorgias, Shopify, Zendesk, Re, and Freshdesk.
  • Familiarity with CRM and project management tools such as HubSpot and Monday.com is a plus.
  • Strong written and verbal communication skills.
  • Exceptional organizational skills with a keen eye for detail.
  • Self-starter mindset with the ability to coach and engage others effectively.

What We Offer

  • Competitive Pay: $5 USD per hour.
  • Paid Time Off, Health, and Dental Insurance.
  • Flexibility: Permanent, full-time remote setup.
  • Bonuses: Year-end bonus and performance-based recognition.
  • Growth Opportunities: Join one of the fastest-growing startups in E-Commerce.
  • Supportive Culture: Work with a high-performing, collaborative team.

How To Apply

Copy and paste this link into your browser: https://forms.gle/vbraLoFA5MX1Q3aA9. Use the application code: JAZZHR.



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