Employee Experience Coordinator
7 days ago
Drive Business Growth with Our E-Commerce Team
We're an innovative leader in the E-Commerce industry, empowering a diverse range of brands by delivering outstanding Customer Service solutions.
About the Role
This is an exciting opportunity to join our growing E-Commerce team as an HR Specialist for Onboarding, driving the end-to-end onboarding process for new employees and ensuring seamless integration and setup for success.
Your Key Responsibilities
- Lead and manage the end-to-end onboarding process for new employees, ensuring they're prepared and informed.
- Conduct live training sessions and assist with paperwork to guide new hires through their onboarding tasks.
- Collaborate with the Customer Success Manager to streamline onboarding for both agents and clients.
- Provide regular updates to the Team Lead and Recruitment Manager to ensure alignment.
- Assist with client onboarding tasks when needed.
Requirements
- Proficiency in E-Commerce tools like Gorgias, Shopify, Zendesk, Re, and Freshdesk.
- Familiarity with CRM and project management tools such as HubSpot and Monday.com is a plus.
- Strong written and verbal communication skills.
- Exceptional organizational skills with a keen eye for detail.
- Self-starter mindset with the ability to coach and engage others effectively.
What We Offer
- Competitive Pay: $5 USD per hour.
- Paid Time Off, Health, and Dental Insurance.
- Flexibility: Permanent, full-time remote setup.
- Bonuses: Year-end bonus and performance-based recognition.
- Growth Opportunities: Join one of the fastest-growing startups in E-Commerce.
- Supportive Culture: Work with a high-performing, collaborative team.
How To Apply
Copy and paste this link into your browser: https://forms.gle/vbraLoFA5MX1Q3aA9. Use the application code: JAZZHR.
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