Customer Support Specialist

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeSupporter Full time ₱400,000 - ₱800,000
Customer Support Role

We are seeking a skilled Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have prior experience in a fast-paced customer service environment.

  • This role involves responding to customer inquiries, resolving issues in a timely manner, and escalating complex problems to senior team members when necessary.
About the Job

The successful applicant will be responsible for:

  • Providing exceptional customer service through various channels including email, live chat, and phone calls
  • Analyzing customer feedback to identify areas for improvement and make recommendations to enhance the customer experience
  • Collaborating with cross-functional teams to resolve customer complaints and concerns
  • Staying up-to-date with product knowledge and providing accurate information to customers
Requirements

To be considered for this role, you must possess the following skills and qualifications:

  • 1-2 years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Prior experience with SaaS products and customer support software
Benefits

As a valued member of our team, you can expect to receive:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
Join Our Team

If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱1,600,000 - ₱2,900,000

    Customer Support SpecialistAbout the Role:We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Support Specialist. This role involves processing refunds, creating shipping labels, and handling inbound customer calls.


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time ₱2,400 - ₱3,800

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and customer-obsessed individual to join our team as a Customer Support Specialist. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and has a knack for problem-solving.About the Role:This role involves working closely with...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time ₱2,500,000 - ₱3,500,000

    Customer Support RoleWe seek a Customer Support Specialist to deliver exceptional customer interactions and foster trust with every engagement.Key Responsibilities:Engage with customers via chat, email or phone in a professional and friendly manner.Address inquiries related to product information, order tracking, returns and account concerns utilizing...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000

    Job OverviewA Customer Support Specialist role has become available within our organization.We are a remote, AI software and compliance operations platform startup that helps customers build, document, automate, and track recurring workflows.Our mission is to make work efficient, enjoyable, and error-free for teams worldwide. We value collaboration,...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time $25,000 - $40,000

    Job Title: Customer Support Specialist">Job Responsibilities:Deliver outstanding customer support through various communication channels, including emails and live chats.Maintain positive and long-lasting relationships with customers, ensuring their needs are met promptly and professionally.Meet team performance targets while staying up-to-date with the...


  • Cagayan de Oro, Northern Mindanao, Philippines Atarim Full time

    OverviewAtarim.io is seeking an enthusiastic and driven Customer Support Specialist to join our dynamic team. As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user base. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely solutions...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time $6,720

    Customer Support SpecialistThe role of a Customer Support Specialist involves providing exceptional customer service via email to ensure seamless communication and satisfaction.Respond to customer inquiries in a professional and timely mannerProcess orders efficiently and accurately into the systemMaintain accurate records and update customer information as...


  • Cagayan de Oro, Northern Mindanao, Philippines Support Zebra Full time ₱12,000 - ₱16,000 per year

    Customer Care Representative - Sales AccountJoin our team and build a meaningful career in intellectual property protectionAre you a motivated, customer-focused professional with a knack for sales? We're looking for a Sales Agent to be part of our Trademarking and Copyrighting team, helping individuals and businesses safeguard their brands. If you have...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeImplementation Full time ₱7,200 - ₱9,600

    We are seeking an Implementation Specialist to join our growing team.This is a role that requires strong customer service and technical skills to ensure a seamless onboarding experience for our clients. The successful candidate will have excellent communication skills, both written and verbal, and be able to work independently with minimal supervision.Job...


  • Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time ₱25,000 - ₱32,000

    We are seeking a skilled Customer Support Specialist to join our team. This individual will be the primary point of contact between clients and our warehouse operations, ensuring seamless order processing and timely delivery.The ideal candidate will possess excellent communication skills, both written and verbal, as well as strong problem-solving abilities...