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Client Care Associate

1 week ago

Quezon City, National Capital Region, Philippines J-K Network Services Full time

Join Our Team

We are looking for a talented Customer Service Agent to join our team at J-K Network Services. As a Customer Service Agent, you will play a critical role in providing exceptional customer care and customizing solutions for esteemed clients of commercial banking.

Responsibilities

  • To provide initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories
  • To work together with stakeholders to address a client issue
  • To comply with banking regulations while determining and meeting the needs of your consumers, both present and future

Requirements

  • At least 2-3 years of Call Center experience
  • Able to work in a shifting schedule
  • Amenable to face-to-face interviews and on-site training

Benefits

  • HMO with 2 dependents
  • Retirement Plan
  • Medical Reimbursement
  • Insurance Coverage
  • 30 leave credits per year