Insurance Support Professional

2 weeks ago


Makati City, National Capital Region, Philippines Pioneer Your Insurance Full time

Join Our Team at Pioneer Your Insurance:

We're seeking a talented Customer Care Representative to join our dynamic team. As a key member, you'll provide top-notch support to our clients, exceeding their expectations and building trust in our brand.

Your Key Responsibilities:

  1. Communicate professionally with clients, external contacts, and colleagues, ensuring timely resolution of simple concerns
  2. Escalate complex issues as needed to maintain our service level agreements
  3. Follow strict data and document management standards to ensure accuracy and completeness

About You:

  • Bachelor's Degree from a reputable institution; fresh graduates encouraged to apply
  • Experience in processing HMO generation and contact center operations is an advantage
  • Availability to work non-traditional hours, including graveyard shifts and weekends, is required
  • Proficiency in Microsoft Office is essential
  • A highly organized individual with excellent communication skills and attention to detail is ideal


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