Insurance Support Professional
2 weeks ago
Join Our Team at Pioneer Your Insurance:
We're seeking a talented Customer Care Representative to join our dynamic team. As a key member, you'll provide top-notch support to our clients, exceeding their expectations and building trust in our brand.
Your Key Responsibilities:
- Communicate professionally with clients, external contacts, and colleagues, ensuring timely resolution of simple concerns
- Escalate complex issues as needed to maintain our service level agreements
- Follow strict data and document management standards to ensure accuracy and completeness
About You:
- Bachelor's Degree from a reputable institution; fresh graduates encouraged to apply
- Experience in processing HMO generation and contact center operations is an advantage
- Availability to work non-traditional hours, including graveyard shifts and weekends, is required
- Proficiency in Microsoft Office is essential
- A highly organized individual with excellent communication skills and attention to detail is ideal
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