
Customer Support Representative
2 days ago
A customer-centric role is available for a highly motivated and dedicated professional to provide exceptional support to clients.
This position involves attending to inbound/outbound calls, emails, and chat services while maintaining a high level of professionalism, empathy, and problem-solving skills.
About the JobWe are seeking a talented individual with excellent communication and interpersonal skills to join our team.
The ideal candidate will have experience in a call center environment, proficiency in Spanish and English languages, and a strong ability to work under pressure.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner.
- Listen actively to customers' needs and concerns.
- Provide solutions and escalate issues when necessary.
- Maintain accurate records and follow up on customer interactions.
- Bachelor's degree or equivalent experience.
- 2+ years of experience in a customer-facing role.
- Fluency in Spanish and English languages.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Competitive salary and benefits package.
- Opportunities for growth and development.
- Recognition and rewards for outstanding performance.
We value diversity, equity, and inclusion in the workplace.
Our company culture promotes teamwork, open communication, and continuous learning.
How to ApplyPlease submit your resume and cover letter through our online application system.
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