Customer Service Representative

1 week ago


Quezon City, National Capital Region, Philippines Neksjob Full time

About Neksjob


Neksjob is a leading organization that values exceptional customer service and experience.


Job Summary


We are seeking a skilled Customer Service Representative to join our team as a Premium Support Specialist. This role involves answering incoming calls from customers, sorting out inquiries or requests, ensuring timely resolution of issues, developing accurate files, and delivering high-quality service in a friendly and informed manner.


Key Responsibilities



  • Answering incoming calls from customers
  • Sorting out customers' inquiries or requests
  • Ensuring timely resolution of issues
  • Developing accurate files
  • Delivering high-quality service in a friendly and informed manner

Requirements


To be successful in this role, you should possess:



  • A college graduate degree
  • Excellent English communication skills
  • Excellent customer service skills
  • Ability to work on site

Benefits


Neksjob offers a competitive salary of 23k monthly, paid training, performance incentives, career development opportunities, and a supportive work environment.


Why Choose Us?


We value our employees and strive to create a positive work-life balance. Our company culture prioritizes collaboration, innovation, and continuous improvement.



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