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Customer Service Advisor

1 week ago

Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at Gratitude Philippines. This role involves providing exceptional support to our clients, ensuring their needs are met with professionalism and efficiency.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and effective manner
  • Provide accurate and informative responses to customer queries
  • Foster strong relationships with customers to ensure loyalty and satisfaction
Requirements:
  • 1 year of experience in BPO voice processes
  • Completed 2 years of college education
  • Strong problem-solving and decision-making skills
  • Able to multitask and work under pressure in a fast-paced environment
  • Proficient in Microsoft Office