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Healthcare Engagement Specialist

2 weeks ago

Manila, National Capital Region, Philippines Private Advertiser Full time

Private Advertiser is seeking a skilled Healthcare Engagement Specialist to provide exceptional customer service and support to our members. As a representative of our organization, you will serve as the initial point of contact for our Care Management programs, handling inbound and outbound calls with eligible members.

Your primary duties will include gathering and recording member information, encouraging participation in our programs, and directing inquiries to appropriate clinical staff. You will also play a key role in managing referrals and consults from clinicians for participants registered in Care Management.

To be successful in this role, you will require a strong understanding of our company's products and services, as well as excellent communication and interpersonal skills. Proficiency in computer systems and keyboarding is highly preferred.

We offer a competitive compensation package and opportunities for growth and development in a dynamic and supportive environment.