Telecommunications Specialist

2 weeks ago


Quezon City, National Capital Region, Philippines JobsAvenuePH Full time

We're seeking a skilled Telecommunications Specialist to join our team at JobsAvenuePH. As a key member of our customer service team, you'll be responsible for handling customer inquiries, providing resolutions, and ensuring seamless interactions.

The ideal candidate will possess excellent communication and problem-solving skills, with a passion for delivering world-class customer service. If you're looking for a challenging and rewarding role, this could be the perfect fit for you

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and courtesy.
  • Assist customers with inquiries, troubleshooting, and complaints in a timely and efficient manner.
  • Provide accurate information and solutions based on company policies and procedures.
  • Document customer interactions and update records accordingly.
  • Ensure a positive customer experience and meet performance metrics.


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