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System Support Specialist

1 week ago

Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Stakeholders: Internal: On-site Project Team Lead/Sr. Administrator
Purpose of Interaction: For governance and client relationship management. Resolving the tickets/queries and servicing them.

Competencies:
  • Functional Competencies/Skill
  • Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
  • Systems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment – Competent
  • Technical knowledge – knowledge of the various devices/network etc which the administrator have to service – Expert

Behavioral Competencies:
  • Problem solving
  • Execution excellence
  • Passion for results
  • Collaborative working