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Customer Service and Account Management Professional
2 weeks ago
We are looking for a Customer Service and Account Management Professional to join our team at Insular Life Assurance Co., Ltd.
The ideal candidate will have at least 5 years' experience in a customer service/account management function, preferably in the insurance industry, and a strong background on the administration of group insurance product lines.
The successful candidate will be responsible for coordinating renewal activities of all Group accounts to ensure policy renewal and conservation of the business, delivering operational excellence by supporting digital initiatives of the company and other projects assigned to the unit to achieve operational efficiency.
This role requires someone who is knowledgeable in video conferencing solutions, proficient in using MS Office applications, and possesses excellent negotiation, communication, and presentation skills.