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Compliance and Regulatory Officer

3 weeks ago

Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

About the Role

We are seeking a Business and Compliance Officer to join our team at MegaXcess IT Solutions Inc.

This is an exciting opportunity for someone who is passionate about building strong relationships with clients and colleagues, while maintaining accurate and up-to-date records and ensuring adherence to company policies and legal regulations.

Key Responsibilities:

Account Management:

  • The successful candidate will be responsible for acting as the primary point of contact for assigned B2B accounts, managing all incoming and outgoing information flow.

  • They will oversee 3rd party and internal documents, discussions, and workloads, ensuring adherence to company policies and legal regulations.

  • The candidate will provide assistance during preparation of integration, project issue, revenue, and any other relevant reports and coordinate with the concerned 3rd parties.

  • They will be the first point of escalation for issues with 3rd parties, ensuring all relevant information is gathered and coordinated with internal teams and management and government licensing bodies.

  • The Business and Compliance Officer will facilitate a smooth problem-solving process with strong admin, regular follow-up, and tactful communication.

  • They will also coordinate, schedule, attend, and fulfill the compliance sections of the on-site Post Audit Activities.

  • The candidate will support the executive directives cascaded by management.

  • Other tasks as deemed relevant by management.

  • Facilitate trainings where they can share best-known practices in executing BCO tasks.

  • Contribute to updating training content based on actual learnings on the field.

  • Undertake any other tasks deemed relevant by the Senior Management.

Requirements:
  • Preferably a 4-year course graduate of Business Administration, Business Management, AB Communications, or any related courses.
  • At least four (4) years work experience in a similar role.
  • Preferably with experience working in the Gambling/Gaming industry.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • A keen eye for detail.
  • The ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Experience working with online gambling companies not necessary, but highly advantageous.
  • Experience working with PAGCOR not necessary, but highly advantageous.
  • Proficiency in Microsoft Office applications.