Head of IT Services

7 days ago


Angeles City, Central Luzon, Philippines Ventra Health Full time

Ventra Health is seeking an experienced Director, Technology Services (Infrastructure) to lead our technology team in Clark, Philippines. As a key member of our team, you will be responsible for managing a team of desktop support professionals and ensuring the smooth operation of systems, networks, and security protocols.

Key Responsibilities
  • Manage and mentor a team of desktop support professionals, ensuring efficient performance across shifts.
  • Ensure all IT infrastructure, including switches, firewalls, Active Directory, and O365, is well maintained and up to date.
  • Lead initiatives to manage and secure Azure cloud infrastructure and ensure robust IT security measures.
  • Collaborate with global IT teams, project leaders, and other stakeholders to implement technical solutions.
Requirements
  • Bachelor's degree in Computer Science, IT, or related fields.
  • At least 14+ years of IT infrastructure management experience.
  • Certifications like ITIL, CISSP, or Microsoft Azure certifications are highly desirable.
  • Strong problem-solving skills and an analytical mindset.
  • Excellent communication skills, both written and verbal.


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