Talent Operations Specialist

7 days ago


Makati City, National Capital Region, Philippines AMS Full time
Company Overview

We are AMS, a world leader in the talent outsourcing and consulting industry. Our company has been redefining the landscape for over two decades, pioneering concepts such as Recruitment Process Outsourcing (RPO) and continually innovating how organisations approach talent acquisition.

We believe in fostering a vibrant and inclusive workplace culture that values diversity and promotes creativity. Our team is passionate about talent and dedicated to making a difference in our industry.

Job Description

The People Operations Specialist plays a vital role in supporting AMS by serving as a trusted advisor on HR matters. This role involves addressing employee queries, resolving issues, driving seamless HR processes, and ensuring exceptional support for AMS's people operations.

As a key member of our People Operations function, you will enhance employee experiences, optimise HR processes, and drive our organisational values. Your expertise will be instrumental in maintaining accurate documentation, recommending process improvements, and proactively resolving queries.

You will work closely with internal stakeholders, handle complex queries, and ensure compliance with legal requirements. Additionally, you will identify opportunities to improve service and processes, build strong working relationships, and provide guidance to Line Managers and Employees.

Required Skills and Qualifications
  1. Minimum 1 year of strong work experience in administration (preferably in HR)
  2. Strong English business communication skills, written and oral
  3. Working knowledge of Microsoft packages; Outlook, Word, Excel
  4. Attention to detail, excellent communication, organisational, problem-solving, and multitasking skills
  5. Experience of working with various internal stakeholders and handling conflicting views


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