
Contact Center Professional
2 weeks ago
Key Qualifications:
- Minimum 1-year BPO experience required
- Completion of at least 2nd year in college without back subjects
- Ability to work onsite and adapt to shifting schedules
Job Responsibilities:
- Interact with customers over the phone to provide information and assistance on client products and services
- Create, manage, and drive closure on service requests
- Solve problems, communicate, and promptly handle issues through coordination with internal departments to find resolution for customer queries/issues/concerns
Benefits of this Role:
- Fulfilling customer service experiences
- Opportunity to develop problem-solving skills
This position requires a candidate who can effectively manage multiple tasks and prioritize responsibilities.
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