Risk Management Senior Analyst

20 hours ago


Manila, National Capital Region, Philippines HSBC Electronic Data Processing (Philippines) Inc. Full time

We are seeking a skilled Risk Management Senior Analyst to join our team in HSBC Electronic Data Processing (Philippines) Inc.

The selected candidate will be responsible for reviewing and investigating alerts escalated from Level 2, ensuring that Potential / True Matches are closed as appropriate, False Positives are discounted as needed, and RFIs are raised when client information is insufficient to make a decision.

In this role, you will ensure process productivity and quality targets are met, monitored, and achieved to optimize resource utilization and meet business objectives and customer Service Level Agreements (SLAs).

Key responsibilities include investigations/decisions completion within defined SLAs, adherence to established procedures and set standards, building knowledge of latest Sanctions & Anti Money Laundering regulations, identifying and escalating common fraud/regulatory risk/errors/irregular escalations, completing assigned tasks independently in the established timeframe, establishing effective relationships with stakeholders, and driving customer-centric Quality initiatives.

To be successful in this role, you must have a Bachelor's/Master's degree, ability to converse in Cantonese and/or Mandarin, experience in Payments Sanctions Screening or Name Screening, minimum 18 months experience in Risk Operations as Executive or Analyst Ops/QA/Training, flexibility to work in shifts including Night/Day, excellent communication/presentation/inter-personal skills, highly effective motivational/coaching skills, ability to analyze business trends, lateral thinking to interpret/solve complex issues, and self-motivation/pragmatism.



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