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Strategic Risk Management Lead

1 week ago

Manila, National Capital Region, Philippines William Hill PLC Full time

As a Strategic Risk Management Lead at William Hill PLC, you will be responsible for ensuring the effectiveness of our risk and controls program in customer operations. This involves conducting end-to-end operational risk assessments, reviewing internal controls, making recommendations for improvements, and collaborating with teams to maintain a robust business control environment.

Main Responsibilities:

  • Oversee the development and implementation of operational risk management frameworks aligned with group risk management principles.
  • Ensure control activities are adequate, effective, and aligned with business objectives.
  • Create long-term plans, manage projects, and collaborate with functions to ensure risk and controls actions align with business strategies.
  • Design and execute robust controls using data analytics to drive operational excellence.
  • Collaborate with the operations team and other functions to carry out control activities and facilitate best practice sharing.
  • Lead risk incident investigations to address root causes and provide recommendations to mitigate risks.
  • Work closely with different functions to identify gaps and implement improvements.
  • Lead risk review sessions to ensure understanding of operational needs.
  • Support business-wide internal or external audits.
  • Document and gather evidence for audit and controls initiatives.
  • Engage with stakeholders to drive risk and control initiatives.

About You:

  • You are recognized as an expert in risk and control functions within the organization.
  • You have specialized depth and/or breadth of expertise in risk management in customer operations settings.
  • You interpret internal or external issues and recommend solutions/best practices.
  • You solve complex problems, taking a broad perspective to identify solutions.
  • You can work independently, with guidance only in complex situations.
  • You have at least 5 years' experience as a risk and control manager in a customer operation setting or similar capacity.
  • You have a proven track record in managing and delivering risk management projects.
  • You have in-depth knowledge of industry practices in AML, Fraud prevention, and so on.
  • You have in-depth knowledge of operational risk frameworks and control methodology.
  • You possess advanced reporting skills and proficiency in using analytical tools.
  • You are experienced in creating storytelling through data for various stakeholders.
  • You guide others in resolving complex issues and solving problems with implications on cross-functional business processes and outcomes.
  • You serve as a subject matter expert in risk control, applying knowledge of strategies deployable within the organization.
  • You have experience leading functional teams or projects.

We Offer:

  • A competitive salary and bonus schemes that recognize your value to the organization.
  • A hybrid working arrangement allowing you to balance remote work with collaborative office time.
  • Paid Time Off (Service incentive leave) to recharge and pursue personal interests.
  • Health & wellbeing support to maintain your physical and mental health.
  • Comprehensive healthcare benefits to protect your well-being.

About Us:

At William Hill PLC, we embrace change and progress, recognizing the importance of innovation and adaptability. As a leading player in the gaming industry, we strive to create an environment where our people can thrive. We prioritize diversity, equity, and inclusion, fostering a welcoming workplace that values all forms of diversity and provides opportunities for growth.